For service providers
The guideline is what our users have to take seriously and breaching the guideline below is going to make our team take actions to solve these breaches by warning the users or remove any profile or content.
1. Publicly sharing private information
To Make sure the integrity of yandestek is maintained, the users are not allowed to share their private information unless they accept the offer within the Yandestek platforms. To protect your safety and security, private contact details or 3rd party links are not allowed to be shared in any public areas of the site including any comments and attachments. This includes, but is not limited to, business websites, Facebook, LinkedIn, Twitter, personal emails, phone numbers, addresses, or personal websites.
2. Unacceptable behaviors
Building a trusted and useful platform for everyone leaves roles to be considered from any users within the platform and committing any unacceptable behavior from the following, will make Yandestek team take action to cut off the source of these behaviors.
2.1 Hatred or violence
2.2 Discrimination
2.3 Harassment
2.4 Illegal behaviors
2.5 Trolling
3. Unsupported practices
To keep Yandestek a trustworthy environment, we don’t support activities that will shake the fairness and the transparency of Yandestek.
3.1 Fraudulent Yandestek reviews
3.2 Artificially improving public profile
3.3 Discussion forum
3.4 Harvesting member information
3.5 Lead generation
4. Pricing and payments
Following the rules of pricing is important, and users will be safe and have a clear vision of how they will get the best out of using Yandestek.
4.1 Offer prices
Offer price must be clear and as much accurate as possible. Users have the chance to decide and pay through Yandestek payment system or cash.
4.2 While using Yandestek payment system and to assure receiving the money, make sure all the banking details are accurate.
5. Accountability and your reputation
You remain accountable for both your behavior on the Yandestek platform and the provision and outcome of each task you are assigned to. Your responsibilities include:
You are responsible for each second you spend in yandestek platform, from your behavior to your effort you put during fulfilling the tasks, you are accountabilities include:
5.1 making sure to finalize the task you are assigned to do.
Service providers are expected to provide the services as agreed with the service seekers. Making sure to deliver a good experience to the service seeks, service providers must not deliver poor experiences for the users.
5.2 Managing other service providers involved
The service provider assigned to the task is responsible for the actions of any service providers they arrange to assist them in providing the services agreed with the service seeker. If the service provider assigned chooses to subcontract others to perform the services agreed with the service seeker, the service provider must gain the service seeker’s consent. The service provider assigned to the task must also ensure that all service providers assist them to have a Yandestek user account.
For tasks completed in-person, you must attend to check that the task requirements are met even if you requested other service providers to assist with the task.
6. Account eligibility
We are always glad for any new user joining our platform, but we need to make sure as much as possible that you are qualified for joining so you will leave a great experience for the service seekers.
6.1 Legal working rights:
We appreciate it from all users to provide and to add all the documents needed to show that they are legally allowed to practice their talent, and this will increase the chances to be picked by the service seekers.
6.2 No duplicate accounts
Yandestek system will take all the measurements needed to ensure that no duplicate accounts in the platform, this will increase the transparency and the credibility of all users.
7. Account administration
Regarding your account:
7.1 No account transfers
You are the only one responsible for your account, transferring the account is not allowed in the yandestek platform.
7.2 No duplicate accounts
Yandestek system will take all the measurements needed to ensure that no duplicate accounts in the platform, this will increase the transparency and the credibility of all users.
7.3 When a dispute occurs or any other issues happen, Yandestek administration will be contacting you, your collaboration is essential and delivering answers will help us control situations and make all users satisfied.
8. Identity on Yandestek
In Yandestek platform, members are required to have a profile photo and name that will identify who they are easy.
Yandestek won’t allow its users to add unclear or fake photos or names, meeting Yandestek standard will increase the chances to build a better place for all users and to make them achieve their purposes of using Yandestek platform.
